Privacy Policy

Acrux (“we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, share, and protect your personal data when you visit our website or interact with our services. It complies with applicable U.S. and EU data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

Information We Collect

1. Information You Provide:  
   • Contact details (e.g., name, email, phone number)  
   • Account or payment information (if you purchase products or services)  
   • Other details you share (e.g., when subscribing to newsletters or contacting us)
2. Information Collected Automatically:  
   • Your IP address, browser type, device info, and browsing behavior on our site 
   • Cookies or similar tracking technologies for analytics and personalized content
3. Information from Third Parties:  
   • We may receive data from our partners or service providers (e.g., for marketing or analytics).

How We Use Your Information

1. Providing Services: To process your requests, authenticate accounts, and deliver products or services.  
2. Improving User Experience: To understand usage trends, enhance site performance, and develop new features.  
3. Communications & Marketing: To send promotional messages (where permitted), which you can opt out of at any time.  
4. Legal Compliance & Protection: To meet legal obligations, resolve disputes, or protect our rights and those of others.

Legal Bases for Processing

Where the General Data Protection Regulation (GDPR) applies, we rely on:  

• Consent: You agree to our use of your data for a specific purpose.  
• Contract: Processing necessary to provide a requested service.  
• Legal Obligation: Compliance with relevant laws.  
• Legitimate Interests: Business interests balanced against your data protection rights.

Your Rights

1. EU/EEA Residents (GDPR):  
   • Access, Rectification, Erasure: You can request a copy of your data, correct inaccuracies, or ask us to delete it.  
   • Restriction & Objection: You may limit certain processing or object to specific uses of your data.  
   • Data Portability: Receive your data in a machine-readable format.  
   • Withdraw Consent: At any time, for processing based on consent.
2. California Residents (CCPA):  
   • Right to Know & Delete: Request details on what we collect and how we use it; ask us to delete your data (with certain exceptions).  
   • Right to Opt Out of Sale/Sharing: If applicable, you can opt out of data sales.  
   • Right to Non-Discrimination: You will not be treated unfairly for exercising your rights.

To exercise these rights, please contact us at [privacy@acrux.com]. We may need to verify your identity.

How We Share Your Information

• Service Providers: Companies that perform services on our behalf (e.g., hosting, payment processing, analytics) and must adhere to strict data protection obligations.  
• Legal & Compliance: When required to comply with laws, protect our rights, or enforce policies.  
• Business Transactions: If we merge, sell, or transfer part or all of our business, personal data may be disclosed to potential or actual buyers. 
• With Consent: We may share data with third parties if you have given us explicit permission.

Data Retention & Security

We retain personal data only as long as necessary for the purposes described here or as required by law. We use reasonable technical and organizational measures to protect your data; however, no security system is foolproof.

International Transfers

Your information may be transferred to and processed in countries other than your own, including the U.S. When doing so, we take steps to safeguard your data in line with GDPR and other legal requirements (e.g., through standard contractual clauses).

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child under 16 has provided us with data, please contact us so we can delete it.

Changes to This Policy

We may update this policy periodically. When we do, we’ll revise the “Effective Date.” If changes are significant, we’ll provide notice (e.g., via email or on our website). Please review this page regularly to stay informed about our data practices.

Contact Us

If you have questions or concerns about this policy, please reach out to:

Email: info@acrux.world